Honda Cars Makati, Inc. conducts the second round of 2019 Service Associates’ Skills and Knowledge Competition

In line with its goal to achieve and sustain the highest form of service excellence, Honda Cars Makati, Inc. (HCMI) regularly conducts its annual Honda Associates Skills and Knowledge Competition (HASKCOM) to consistently hone the skills and knowledge of its associates. The second round of the competition was held last August 25, 2019 at Honda Cars Makati.

HASKCOM is an internal competition dedicated to develop the technical expertise of HCMI’s service associates through various technical and theoretical challenges. These are specifically designed to test their knowledge and expertise on common dealership situations involving customer handling, vehicle diagnostic skills, component inspection, relaying of information from service advisor to the technician, troubleshooting skills, as well as accuracy and quality of workmanship.

Each technical test must be completed within a specific time frame with challenges including hands-on trouble-shooting and checking and repairing of affected components. Written examination on service procedures and customer handling comprise the theoretical part.

This year, the competition commenced with General Repair categories with Honda Cars Global City earning the championship spot for both Service Advisor and Quick Pair categories, followed by Honda Cars Shaw for the General Repair – Conventional category.

Service Advisor Category participants with Honda Cars Shaw Operations Manager, Mr. Allan Gerona, Honda Cars Manila Bay Operations Manager, Mr. Ernie Samson, and HCMI Senior Vice President and Chief Operating Officer, Mr. Leo Dolendo

General Repair Category participants with Honda Cars Shaw Operations Manager, Mr. Allan Gerona, Honda Cars Manila Bay Operations Manager, Mr. Ernie Samson, and HCMI Senior Vice President and Chief Operating Officer, Mr. Leo Dolendo

Tinsmith and Painting Category participants with Honda Cars Shaw Operations Manager, Mr. Allan Gerona, Honda Cars Manila Bay Operations Manager, Mr. Ernie Samson, and HCMI Senior Vice President and Chief Operating Officer, Mr. Leo Dolendo

Customer Relations Category participants with Honda Cars Shaw Operations Manager, Mr. Allan Gerona, Honda Cars Manila Bay Operations Manager, Mr. Ernie Samson, and HCMI Senior Vice President and Chief Operating Officer, Mr. Leo Dolendo

For the second round of HASKCOM, the following associates have excelled in their respective categories:

Service Advisor

  • Champion – Christian C. Banay, Honda Cars Shaw
  • 1st Runner-up – Jun Ace M. Hinto, Honda Cars Makati
  • 2nd Runner-up – Irene M. Almariego, Honda Cars Pasig

General Repair – Conventional

  • Champion – Aaron Quiens I. Alvarado, Honda Cars Alabang
  • 1st Runner-up – Elymar L. Gacer, Honda Cars Manila Bay
  • 2nd Runner-up – Mark Joseph C. Andes, Honda Cars Shaw

Tinsmith

  • Champion – Ferdinand M. Fabregar, Honda Cars Pasig
  • 1st Runner-up – Nick C. Dalit, Honda Cars Makati
  • 2nd Runner-up – Oliver Tiambeng, Honda Cars Shaw

Painting

  • Champion – Carlito C. Agurin Jr., Honda Cars Makati
  • 1st Runner-up – Rodolfo L. Pangantihon, Honda Cars Shaw
  • 2nd Runner-up – Frederico B. Binaday, Honda Cars Alabang

Customer Relations

  • Champion – Beatrice S.D. Bermudez, Honda Cars Manila Bay
  • 1st Runner-up – Denise Camille C. Laron, Honda Cars Global City
  • 2nd Runner-up – Celeste F. Froyalde, Honda Cars Pasig

Participants in this internal competition will then represent their respective branches in the National Technicians’ Contest (NTC) annually hosted by Honda Cars Philippines, Inc. for all of its dealerships nationwide. For the past 7 years, Honda Cars Makati, Inc. has dominated the NTC in both General and Body and Paint categories with 32 championships under its belt.

Honda Cars Makati, Inc., with branches in Makati, Pasig, Alabang, Shaw, Global City, and Manila Bay is a member of AC Automotive under AC Industrials.

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